Contact Portillos Customer Service
Portillos Phone Numbers and Emails
Toll-Free Number:
-
(866) 986-2333
Customer Service:
-
(630) 530-8451
Arizona:
-
(480) 569-188010331 West McDowell Rd Avondale AZ 85392
-
(480) 672-010017125 N. 79th Ave. Glendale AZ 85308
Portillos Emails:
Legal
Privacy Inquiries
Media
Marketing Inquiries
Contact Information
Portillos Website:
Portillos Help Center:
Corporate Office Address:
Portillo's
2001 Spring Road, Suite 400,
Illinois
60523
United States
Fax:
630-851-1240
Summary of Portillos Customer Service Calls
369
TOTAL
CALLS
CALLS
02:24
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Portillos?
Shipping and Delivery Question:
- “My order was missing items”
- “Wanting to know about home delivery”
- “Portion size”
Request for Information Question:
- “Question for Marketing on Florida”
- “Check on order”
- “Question about pricing”
Product/ Service Question:
- “Work here”
- “Food complaint”
- “Condition of food in a recent gift order”
Staff Question:
- “Super rude employees and management!!! First time in the new restaurant in Clermont Florida. Completely appalled and disappointed!!!”
- “Terrible customer service wrong ordet”
- “Rude”
Employment Question:
- “W2”
- “Paycheck”
- Incident at the job
Cards Question:
- “I'm trying to use my gift card”
- “Gift card issue”
- “Has gift card been mailed out”
Payments and Charges Question:
- “Unbelievable issue ordered, charged four times and being told no such order and then you want me to be charged for being serviced”
- “Dispute transaction”
- “Charged twice”
Account Question:
- “Login problem”
- “Employee reset of password to access W2 forms.”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancell order”
Website/ Application Question:
- “Your web sites is not working”
- “I can't seem to order online”
Return/ Replace Question:
- “Change a shipment order”
Refund Question:
- “Refund”
Other Question:
- “Inaccurate order”
- “Employee payro”
- “Order wrong”
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Portillos