I purchased 2 entrees from portillos in villa park for their deal of a hotdog for a dollar with each entree...they charged me full price...I live 40 min. from this portillos...but I returned today with receipt...manager said he could NOT refund my money because the drawer was closed from last nite...I said "what" and he said never mind I will just open my drawer...he hands me 2 dollars and closes the drawer...I then said I purchased 2 deals and he huffed at me as the cashier was explaining the deal which I was aware of...manager knew fully well what was going on here...then I asked for my receipt back since it was on my credit card and he started to argue abt THAT!!!
I was the customer that was inconvenienced and he acted as tho I was putting him out!! wow...very dissatisfied customer!!
Product or Service Mentioned: Portillos Manager.
Reason of review: Problems with payment.