121 views
1 comment

I purchased 2 entrees from portillos in villa park for their deal of a hotdog for a dollar with each entree...they charged me full price...I live 40 min. from this portillos...but I returned today with receipt...manager said he could NOT refund my money because the drawer was closed from last nite...I said "what" and he said never mind I will just open my drawer...he hands me 2 dollars and closes the drawer...I then said I purchased 2 deals and he huffed at me as the cashier was explaining the deal which I was aware of...manager knew fully well what was going on here...then I asked for my receipt back since it was on my credit card and he started to argue abt THAT!!!

I was the customer that was inconvenienced and he acted as tho I was putting him out!! wow...very dissatisfied customer!!

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Horrible Service in drive thru. I ordered two 1/2 slabs of ribs but they only had one 1/2 and a full "Ready".

after they took my money I was told to pull around. I spend 10 minutes waiting, I went in to ask. and was told someone inside ordered at the same time and got my order.

I was promised 2 half slabs never got it. had to come in again 10 minutes later to get my same order because they forgot about me outside.

Portillos Reviews

  1. 64 reviews
  2. 44 reviews
  3. 38 reviews
  4. 23 reviews
  5. 9 reviews
Portillos reviews