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I ordered three beefs with peppers on the side, when I checked the bag three beefs were in the bag but there were no peppers. The bag was taken back and returned with the three sides of peppers.

I never checked the bag again to make sure the three sandwiches were included. Well to my surprise, when I arrived to my destination over an hour away, I was missing a sandwich. Yeah, not good when your extremely hungry and really don't feel like sharing a sandwich with your grown son or husband. I called Portillos only to get an I'm sorry and we will send you a gift card.

Fix the problem if you want to maintain a reputable business.

Reason of review: Not Happy.

Portillos Cons: I am trying to send a complaint about portillos, Service at all.

Location: Lakeland, Florida

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