Product: Portillos Customer Care Clear all filters (8 of 8 reviews match)
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Portillos - Sucks

Portillos - Sucks
Portillos - Sucks
Portillos - Sucks
I paid online for my order of 3 vodka pastas. I picked them up in On 11/15 and on 11/16 I was charged 3 times for $23.22.
2.6
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Portillos Customer Care
#1133065
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Sharon of Portillo Randall road elgin Illinois was so rude over the phone.She was so Impatient with taking the order. She should not be taking orders at all. Someone like her attitude should either be trained or get out of that position. So not cool.Had to rush...
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3.0
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Portillos Customer Care
#1117896
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Portillos bad service bad food

Stopped store summit ok waited long time for food got food home onion rings half order burnt stopped talked to manger wanted me to fill out paper work I told him no thanks in the mean wile they didn't make my beef so asks refund company really gone down hill management very bad service slow will never eat thiervagian
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Portillos Customer Care
#1093899
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Portillos Customer Care Review

Poor quality of food poor staff not the same on the downhill slide . Won't be returning a legacy in Chicago has been tainted with cost saving profit maximization strategies . So sad
2.0
Details
Cleanliness
Customer service
Delivery Service
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Product
Portillos Customer Care
#998986
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Could not eat the chicken sandwich for my mom it was burned as was the croissant. Ended up going to McDonald's for dinner. I will not go to Portillos in Brookfield, Wi again. First impressions are everything and there's was not good. I really would have liked my...
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offconsumerpissed
off***sumer***ed

"I told her I get sick they will,hear from my lawyer."Please do not get your "lawyer." AKA your public defender that costs people with a job money. What a lowlife.

1.2
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Portillos Customer Care
#966528
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This was a terrible experience today at Portillos in Forest Park location. THEY ARE SO RUDE. I USE MY APP TO PLACE A ORDER TODAY TOTALLING $18.41 and they refuse to let me use the $5.00 discount on my order. Saying I didn't have the app.. hERE IS MY ORDER #42950560...
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2.1
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Portillos Customer Care
I didn't like
  • Service at all
#914788
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Long story short, after the buy out Portillos started up surveys at the bottom of your receipt for a free large fry with next purchase. I have honestly rated their service in an unbiased level whenever I get them. However this most recent visit in which I used the...
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2.8
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Portillos Customer Care
#884464
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Gave me no pasta in my salad....charged me extra for chicken n I didn't receive the chicken n asked for Italian beef n got Italian sauage never ever will I or my family go here again. ......its not rite or fair .....I realize it should be fast food and a timely manner...
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Portillos Customer Care
#438939
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