Product: Portillos Drive-through Clear all filters (0 of 8 reviews match)
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5th time...Shame on Portillos

Every time we use the drive thru at portillos on canal and Taylor, our order is incomplete! I’ve made my children get off and order inside even with no line or wait At the drive thru! Today for the fifth time, my daughter gets home to no food. I’m not asking for anything in return, simply for better service to frequent customers like us.
3.8
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Portillos Drive-through
#1446765
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Sunday night October 28th 7:58 p.m. I pulled into drive thru wanting to order an Italian sausage sandwich with mustard and grilled onions and peppers the response was it will be 10 minutes do I still want it I said yes I pulled forward and paid and was directed to the...
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1.5
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Portillos Drive-through
#1390380
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Portillos - 1hr wait in the drive through!
Fri evening May 25 I ordered a big beef and a piece of lemon cake at the drive through at Portillos Chicago on Roosevelt & Canal street. There were approx. 15 cars ahead of me and 1hr 5min late, I finally received my order which of course was wrong! The people...
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Portillos Drive-through
I didn't like
  • That it took over an hr to get my wrong food
#1264908
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I got the chopped salad and there were 4 pieces of that of chicken. I went thru the drive thru and it took FOREVER. Still hungry since mostly lettuce!
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1.9
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Portillos Drive-through
#1264563
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ONCE AGAIN FOOD IS MISSING FROM TAKE OUT BAG AND NOT THE CORRECT ORDER.NOT THE CORRECT CONDENMENTS ON SANDWICHES. MISSING AN ORDER OF FRIES. THE PEOPLE THAT WORK AT THIS STORE MUST BE THE MOST INCOMPTENT OUT OF ALL THEIR STORES. I DONT HAVE PROBLEMS WITH ANY OTHER OF...
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3.7
Harwood Heights, Illinois
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Portillos Drive-through
I didn't like
  • Staff and servers suck
#1135759
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Portillos Drive-Through Review

Waiting in line for 15 minutes. Only a few cars. Terrible system now. Used to be much faster. Is there only one cook? Still waiting for one beef sandwich. Need new system or new Mgmt
2.5
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Portillos Drive-through
#1023862
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Portillos Drive-Through Review

I would like to say that I had the worst service at the drive-thru Portillo's on Barrington and waited there for about 20 minutes
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Portillos Drive-through
#987178
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I checked the bag that my order came in maybe they had fallen out of box but, no there were only a few fries. They did not fill the box or someone on the drive thru was hungry for fries. Call the store 630-420-7156 never got a response. I was very angry. I like Portillos...
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2.7
Product
Portillos Drive-through
I didn't like
  • Order was incomplete
#986179
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