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Portillos - Complaining

Restaurant Saturday evening clerk Allie took order and I ask mayonnaise on the side She repeated order and again I I say mayonnaise on the side she say sure thing I get my food and now I’m on Kedzie no mayonnaise not fair to ask you for it and she didn’t even put it in the order please train her how to do what’s customers ask for
1.5
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Cleanliness
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Website
#1303873
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I came in placed order had fries No salt sat there ten minutes while the employees repeatedly bagged other orders I told the manager my issue he ignores me walks off I asked for my refund back corporate number never seen anything like it especially with management this...
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#1290861
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Portillos - Deplorable

On a recent visit to your Merrillville location the service was deplorable and your manager Michael Hells has been no help at all after I have contacted him twice. I would appreciate at least a call back to address this Situation 1-219-488-6320
1.0
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
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Quality of Food
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Value for money
Website
#1289342
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Portillos - Good Food/Good Fun

We have recurring fundraisers here. Always have a good time.
5.0
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Allergens Information
Cleanliness
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Website
#1277804
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Re: Portillo's, at Forest Park, IL. On June 1, 2018, we placed an oder thru the drive through. When we got home we noticed that our order was incomplete; a combination beef was missing. My husband was very upset and end up driving back. My husband, Tony went back and...
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2.7
#1269762
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21 minutes for a beef sandwich. Not worth the wait. I realize that with everything that goes on in the world my complains about how long it took for beef sandwich to arrive in a bag with an order of fries is really insignificant but I thought I’d share it anyway. What...
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2.4
#1267854
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Portillos - Scheduling for teenagers

WORKING AT THIS PORTILLOS THEY GIVE UNDERAGE CHILDREN OVER TIME EVEN WHEN SCHOOL IS IN THEY MAKE TEENAGERS CLOSE IN WHICH MY DAUGHTER DIDNT GET OUT TILL 12 in school nights COOPERATE SHOULD REALLY LOOK INTO THERE SCHEDULING FOR TEENAGERS MY DAUGHTER WAS WORKING EVERYDAY ON SCHOOL NIGHTS I HAD TO MAKE HER QUIT SHE HAD STOP WAKING UP FOR SCHOOL On TIME
1.0
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#1265713
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On Saturday, May 26 at about 8pm, I was at the Park Ridge location (on Dempster near Greenwood ... across from Lutheran General Hospital), I ordered the rib special (buy a full slab dinner, get 1/2 slab free). The ribs of the full slab were very overdone and dry. I did...
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3.8
#1265415
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Portillos - Complaint

They have a sign on the door of strawberry lemonade but don't have it in the store.This is the second time I've been this month and they didn't have it
1.0
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Product or Service Quality
#1265119
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Contact Portillos

Mailing Address:
Portillo’s Hot Dogs, LLC
2001 Spring Road, Suite 400
Oak Brook, Illinois 60523
United States
Phone:
(866) 986-2333
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Portillos - 1hr wait in the drive through!
Fri evening May 25 I ordered a big beef and a piece of lemon cake at the drive through at Portillos Chicago on Roosevelt & Canal street. There were approx. 15 cars ahead of me and 1hr 5min late, I finally received my order which of course was wrong! The people...
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I didn't like
  • That it took over an hr to get my wrong food
#1264908
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